Your satisfaction is 100% guaranteed. If you fail an amateur radio license exam after preparing on the HamTestOnline™ website, or if you are dissatisfied with our service for any reason, we will cancel your subscription and refund what you paid for it.
Your request for cancellation and refund must be received by us before the expiration date of your subscription.
This is our only guarantee. Our liability for errors or omissions on the website is limited to refund of the price of your subscription.
To request a cancellation and refund, send an email to sales@hamtestonline.com, or call toll-free us at 888-857-6164 or 617-314-6971, or send your request by snail mail to:
Harold Pugh, K1RV
123 Wyman Rd.
Abington, MA 02351
If you paid by PayPal, and we receive your refund request within 60 days after payment, we will process the refund through PayPal. After 60 days, we send you a check, so please include your mailing address in the email!
